1. Reduces customer support inquiries: By providing answers to common questions, an FAQ page can help reduce the number of customer support inquiries. This can save time and resources for the website owner.
2. Improves user experience: Having an FAQ page can improve the user experience by providing quick and easy access to information that users are likely to seek. This can result in increased engagement and customer satisfaction.
3. Boosts SEO: Frequently Asked Questions and their corresponding answers can contain keywords that are relevant to the website's content, which can improve the website's visibility in search engine results pages.
4. Establishes authority and trust: An FAQ page can establish the website owner as an authority in their industry or niche by providing valuable and informative content. This can help build trust with potential customers and increase their likelihood of making a purchase or using the website's services.

FAQ stands for Frequently Asked Questions. It is a common acronym used to refer to a list of questions and answers that are frequently asked about a particular topic, product, or service. FAQs are often provided by companies, organizations, or websites to help users find answers to common questions and to reduce the number of inquiries received by customer support.

Schema markup is a type of structured data that helps search engines understand the content of a webpage better. By using schema markup in your Frequently Asked Questions, you can provide more context about the questions and answers on your FAQ page. This can help search engines display richer results in the search engine results pages, which can increase the visibility of your website and improve click-through rates. Additionally, schema markup can make your FAQ page more accessible for users who rely on assistive technology, such as screen readers. By adding schema markup to your FAQ page, you can enhance the user experience and improve the chances of your website appearing at the top of search engine results pages.

FAQ (Frequently Asked Questions) pages are important because they provide a quick and easy way for website visitors to find answers to common questions about a product, service, or company. By anticipating the questions that users are likely to have, FAQ pages can help to reduce customer support inquiries, improve customer satisfaction, and ultimately lead to more sales or conversions. Additionally, having a well-organized and informative FAQ page can help to establish a company's credibility and expertise in their field.